Helplines

Cognisant Psychology is not a crisis support or referral service. However, useful links and contact details can be found below. If your safety or the safety of others is at risk, contact emergency services on 000 (24 hours).

If you need an interpreter to help speak with any of the below services, please call the Translating and Interpreting Service (TIS National) on 131 450.

All times listed are AEST.

Lifeline

Free Australia-wide crisis support and suicide prevention service

13 11 14 (24 hours, every day)

Text 0477 131 114 (24 hours, every day)

Lifeline online crisis chat (from 7pm to midnight, 7 nights)

Suicide call back service

Free Australia-wide service for people affected by suicide

1300 659 467 (24 hours, every day)

Online and video chat is also available via their website.

SuicideLine Victoria

Free counselling and support for people in Victoria

1300 651 251 (24 hours, every day)

Online and video chat is also available via their website.

13YARN

24/7 national crisis line support for Indigenous Australians.

Dial 13 92 76

General Mental Health Support

Mental Health & Wellbeing Hubs

Free mental health and wellbeing support for all Victorians

1300 375 330 (9am to 10pm weekdays, 9 am to 5 pm weekends)

Beyond Blue

Free mental health and wellbeing information and support for all in Australia

1300 22 4636 (24 hours, every day)

Online chat: 3pm to 12am (email responses within 24 hours)

SANE Australia

Provides a range of services including a hotline, online forums, referrals, workplace resources and advocacy about complex mental health issues

1800 187 263 (9am to 5 pm weekdays) Online chat is also available via their website

MindSpot Clinic

Phone and online service for people with stress, worry, anxiety, low mood or depression

1800 61 44 34 (8am to 8pm weekdays, 8am to 6pm Saturday)

Additional information for specialised support services can be found at https://www.mhvic.org.au/need-urgent-help